Paseo Terms and Conditions



If you are not satisfied with the Paseo Toilet Tissue product you have purchased, please return the barcode from the packaging, this Refund Request Form and proof of purchase/receipt to: 8 Basalt Road, Pemulwuy NSW 2145. We will refund the purchase price of the product once the following conditions have been met:

  1. Money Back Guarantee is valid for purchases with Australia ONLY and is limited to one claim per household.
  2. Claim for refund must be made within 30 days of the purchase date and mailed to 8 Basalt Road, Pemulwuy NSW 2145.
  3. You must provide the original purchase receipt (copies not accepted) and the actual pack barcode (copies will not be accepted).
  4. Claim form must include reason you are not satisfied.
  5. Refund does not include any postage of freight charges you may have incurred when purchasing this product or sending the refund form to us for your claim. 
  6. Maximum refund will not exceed the purchase price of the product on returned receipt and may be subject to verification from place of purchase. 
If you have any queries regarding this policy, please contact our friendly customer service team and we will endeavor to meet you expectations. Contact us by phone: 1300 832 883 or email:

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